Client Service Officer - Port Elizabeth Verfied

Salary Negotiable Port Elizabeth, Eastern Cape Port Elizabeth, Eastern Cape more than 14 days ago 15-01-2019 2:39:17 PM
12-03-2019 2:39:17 PM
Client Service Officer

Description
Receive, Analyze and Complete estimates, tenders, proposals to existing and new clients and overseas agents
Responsible for all new and existing customer estimate requests for sea and air freight imports/exports as well as break-bulk and out of gauge requests
Gathering of origin charges, forwarding rates, clearing rates
Consulting with new or existing customers, internal departments, overseas agents and service providers and to gather further information to complete estimates
Sourcing rates from transporters for general cargo, break bulk cargo and bulk cargo
Sourcing of new suppliers
Screening and verifying credit terms of new suppliers
Sourcing rates from port
Define all compliance issues for shippers for each country and assist shippers to be compliant
Source compliance requirements from the relevant countries
Liaise with the necessary ministries, custom authorities, buyers, client representatives and bureau of standards
Liaise with inspection companies
Monitor that compliance issues are met with advise where changes need to be made
Advise clients of clearing and forwarding procedures
Advise clients on customs clearing procedures
Source all SADC compliance requirements from suppliers
Maintain and file all compliance requirements from suppliers
Source compliance requirements from each country for exporting purposes
Liaise with overseas agents on all compliance requirements for all different categories relating to that country's Import Rules

Knowledge
Knowledge of INCO terms, IMCO codes and Hazchem
Knowledge of Customs Clearing, duties and VAT
Knowledge of Imports- air and sea freight - clearing and forwarding
Knowledge of insurance and claiming when cargo is damaged
Knowledge of security for both air and sea freight